Terms of Service | EduTrack

1. Acceptance & Authority

By creating an account, subscribing to a plan band, accessing principal, bursar, teacher dashboards, or student/paschool fees portals on EduTrack (accessible via edutracksystem.com and associated domains), you enter into a binding agreement with PLANCK LLC.

If you are registering an enterprise or corporate school administration portfolio, you represent that you possess the full legal authority to bind that corporate entity to these terms.

2. Account Standing & 4-State Lifecycle

EduTrack maintains an authoritative four-state account access lifecycle:

Trial Period

30 days of full, unrestricted platform capabilities. No credit card required. Notification alerts sent 14 days and 3 days before trial expiry.

Active Subscription

Maintained through self-service subscription, verified bank reconciliation, institutional whitelist, or administrative override.

Expired (View-Only)

Triggered when subscription lapses. All historical ledgers and student & paschool fees data remain 100% intact. Modifying or adding records is temporarily gated until renewal.

Suspended (Administrative)

Imposed strictly for verified policy breaches or fraudulent activity. Primary subscription handlers are routed to the support contact desk.

3. Dual-Vector Plan Capacity & Headroom Protection

Subscriptions are billed on a monthly or annual cadence scaled by **enrolled students** and **campus counts** across Starter, Growth, Pro, Scale, and Enterprise bands.

Feature Parity: Every tier enjoys identical feature access including automated bank reconciliation, student & paschool fees portals, and PWA notifications.
10% Headroom Buffer: Capacity transitions only evaluate at billing cycle boundaries. A 10% usage buffer protects you from unexpected billing spikes during temporary student & paschool fees turnover.

4. School Fee Payments & Automated Reconciliation

EduTrack provides two-independent-witness automated payment reconciliation. When students & paschool feess remit school fees via digital rails (M-Pesa, bank EFT, card), EduTrack correlates payment submissions against obligations.

EduTrack does not act as a custodial banking entity. Funds settle directly into school administrator-configured merchant bank accounts and mobile paybill numbers. We are not liable for external telecom downtime or intermediary banking settlement delays.

5. Data Ownership & Tenant Isolation

School Administrators & Bursars own their portfolio data entirely. Tenant records, financial ledgers, and property assets are partitioned via database-level Row-Level Security (RLS). School Administrators & Bursars may export data or request full portfolio decommissioning at any time.

6. Contact & Legal Inquiries

For questions regarding these terms or institutional enterprise agreements, contact:
legal@edutracksystem.com • PLANCK LLC